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Customer alert update: Due to a technical issue monthly interest payments have not been paid to Bonus Saver and mySaver accounts. The problem has been identified and the bonus interest payments issue will be resolved overnight (1 June 2020). We will pay bonus interest at the previous interest rates (1.34%p.a. for Bonus Saver or 1.54% for mySaver + 0.01%p.a. base rate) effective to 31 May 2020 to all eligible account holders. The new interest rates announced on 28 May 2020 will now apply from 1 June 2020. The interest payment for May will now appear on your June statement, and in Internet Banking and the App. Again, we are very sorry for the delay in paying your interest and any inconvenience caused. View details

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We recognise that banking involves a fair amount of fine print.

Our disclosures contain important details that are designed to help you better understand our products and services, and give you enough information to make an informed decision.

When you take out a new product with Bank Australia, you will receive a disclosure document with all the fine print. We encourage you to familiarise yourself with the terms and conditions and your rights and obligations that come along with using our products and services.

If you have any questions or something is unclear please give us a call on 132 888.

NOTE: To download these documents in Acrobat Reader format, click on the links below. If you do not have the free Acrobat Reader program required to open PDF files, click to the Acrobat website to download the Acrobat Reader program.

Conditions should be read in conjunction with the all the savings and loans schedules provided in the table below, in addition to the Privacy Policy.

Codes of Practice

Bank Australia subscribes to the following Codes of Practice:

ePayment Code

Customer owned banking code of practice (COBA)

Australian Banking Association (ABA)

Privacy and Credit Reporting Policy

Bank Australia is committed to complying with the provisions relating to privacy and to the collection, use, disclosure, and storage of your information.

Privacy and Credit Reporting Policy

RMBS securitisation disclosure

Workplace profile

In accordance with the requirements of the Workplace Gender Equality Act 2012 (Act), Bank Australia lodged its annual public report with the Workplace Gender Equality Agency (Agency). View the workplace profile.