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2023-12-22 2:05 pm

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Rates and fees

Fee changes

We're simplifying the way our fees work.

What's on this page

What's happening?

To ensure our fees remain fair and to simplify the way our fees work, we’ve recently conducted a review to identify fees that might need to be changed or removed.

Fee removal

Effective from 1 July 2024 the following fees will be removed.

Fee

From

BPAY® Error correction fee

$20 per request

BPAY® Trace fee

$10 per request

Copy of Visa voucher

$26 per request

Direct entry, EFT or Osko error recall fee

$50 per request

Direct entry, EFT or Osko payment trace fee

$20 per request

Dishonour Fee

$12 per dishonour

Monthly account fee for Everyday Access

$5 per month

Retrieval of archived documents

$26 per document

Trace/recall/stop an international transfer

$25 per transfer

Visa chargeback fee

$26 per dispute

Fee increase

Effective from 1 July 2024 the following fees will be increased.

Fee

From

Certificates supplied by the bank

$30 per hour with a minimum $30 per certificate

$60 per hour with a minimum $30 per certificate

Company/Business name searches

$15 per search

$40 per search

Commercial loan discharge fee

$250

$350

Duplicate statement fee

$3 per statement

$5 per statement

Home loan discharge fee

$250

$350

Overdraft administration fee

$24 annually

$50 annually

Secured overdraft fee

$12.50 per month

$25 per month

Same day funds transfers within Australia fee (RTGS)

$25 per request

$30 per request

Security token fee

$40 per request

$50 per request

New fees

Effective from 1 July 2024 the following fees will be introduced.

Fee

From

Term Deposit early withdrawal admin fee

$15 per early withdrawal

Important information

Product disclosure documents

Terms, conditions, and all fees and charges across our products are outlined below -

Account Access facility conditions of use

Fees, Charges and Transaction Limits

Summary of accounts

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