Digital banking support

Digital banking allows you to manage your accounts securely for an easy, everyday banking experience.

Protecting your digital banking

We are committed to protecting our customers’ accounts online and that’s why we have a range of security services that help keep your banking secure. Find out more about how we protect your accounts and tips to stay safe while banking online.

Visit our security hub

How to get started

Not registered for internet banking or the app? Get started today.

If you haven't already registered, please call us or visit us in branch. You need your customer number handy.

Download the Bank Australia app from the App Store or Google Play Store.

Open the app and select ‘Existing customer login', and follow the prompts.

View our helpful guide

Learn how to do everyday banking using our app. We show you how to register, make payments, view statements and more.

Other digital banking services

Track your spending

Nickname your accounts

Round UP

Google Pay, Apple Pay and Samsung Pay

Secure mail

"Love the app. Works great. Setting up an account and a PayID was really smooth."

App Store review by nrou5698

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Screenshot of bank account activity menu in Bank Australia app.

Digital wallet for mobile payments

When you’re out and about, you can use your mobile phone or smartwatch to pay for things. Simply add your debit or credit card to your device and you’re ready to go contactless.

Set up digital wallet

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Learn more