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Bank Australia open to serve our customers: As an essential service our branches and contact centre remain open to serve our customers with their banking needs during the COVID-19 pandemic. Please use the 'find us' function to view your nearest branch's current operating hours. You can still get in touch with us by phone on 132 888 from 8:00am to 8:00pm, Monday to Friday and 9:00am to 2:00pm Saturday. It may take us longer to answer your call as more customers choose to call rather than come into a branch so thanks in advance for your patience and please take care of yourselves. View details

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Our customers care how their money is used. That’s why our impact finance business exists.

Our impact finance business exists as a commitment to our Responsible Banking Policy. It lends to and invests in projects, organisations and businesses that have a positive impact on people and the planet. 

  • Our commercial impact lending is to projects, businesses and organisations whose work has a positive social or environmental impact. Our commercial lending is usually secured by property or other assets, and we do some smaller unsecured loans.
  • Our retail impact loans include energy efficient mortgages and home loans for low income earners or first home buyers using government-backed programs.

The Impact Finance team specialise in:

  • making the built environment sustainable and accessible
  • transitioning to clean energy including renewables, energy efficiency and electric vehicles
  • lending to social impact businesses and not-for-profits.

Green residential property

Community housing

Affordable housing

Inclusive housing (e.g. specialist disability accomodation)

Positive impact organisations

Green commercial buildings

Our impact finance projects

From our Clean Energy Home Loan customers to the driving forces behind Specialist Disability Accommodation projects, read about some of our Impact Finance success stories.

Planet
7 Oct 2020

People
28 Jul 2020

Planet
12 May 2020

Prosperity
16 Apr 2020

Planet
5 Apr 2019

People
21 Mar 2019

Did you know your choice of bank has a huge impact on the world? 

Find out what we do to support people and the planet.

B Corp

We’re proud members of the B Corp movement, committed to embedding purpose in all aspects of our business. We use banking as a force for good.

Find out more

Clean Money

The money in your account is used by banks to make loans and investments - to industries that do good or those that do harm. So where you bank ultimately shapes the world we live in.

Find out more