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Branch closure - Sydney, New South Wales and Melbourne CBD, Victoria. Following the Government’s announcement of stay-at-home restrictions, we've decided to temporarily close our Sydney CBD branch and Melbourne CBD branch. We’ve made this decision to limit the potential risks to our customers and staff and to support the efforts to limit the spread of COVID-19 in the areas under stay-at-home restrictions. While the branches are closed, we’ll be able to help you over the phone on 132 888 Monday to Friday 8am-8pm and Saturday 9am – 2pm AEST. View details


Indigenous Business Australia

Bank Australia is a member of Indigenous Business Australia's (IBA’s) banking panel. We’re proud to be supporting IBA customers on their home ownership journeys.

We’re currently accepting applications from IBA customers who are thinking of refinancing. In 2021, we’ll also be rolling out further ways to support IBA customers.

Get in touch

If you’d like to talk about refinancing your IBA home loan with Bank Australia, you can call us on 132 888 or fill out the form below and we'll get in touch.

IBA enquiry form 

Or, if you’re ready to go, you can apply onlineIf you’re applying online, write ‘IBA’ in the comments section at the end of your application so we can make sure an IBA-trained lender takes your application.

Explore our home loans



IBA customers can refinance to Bank Australia and choose any of our standard home loan products. For IBA customers choosing our Basic Home Loan, we will waive the $595 establishment fee, which means you don’t have to pay any establishment fees.

Our commitment to reconciliation

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Traditional Knowledge

Traditional knowledge on the Bank Australia conservation reserve

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Reconciliation Action Plan

Our Reconciliation Action Plan.

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Reconciliation Victoria

Our Communinity Customer Grant recipient Reconciliation Victoria.

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B Corp

We’re proud members of the B Corp movement, committed to embedding purpose in all aspects of our business. We use banking as a force for good.

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The money in your account is used by banks to make loans and investments - to industries that do good or those that do harm. So where you bank ultimately shapes the world we live in.

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