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2023-12-22 2:05 pm

Lending to our customers

Lending to people so they can purchase a home or a car, or for everyday living is the cornerstone of why and how we exist. Many of our customers choose us to align their banking with their values.

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households supported into home ownership

We design some of our products to encourage our customers to make sustainable choices, like our Clean Energy Home Loan, our car loans with carbon offsets and our construction loans, which have land protected in our Conservation Reserve that is equal to the size of each building lot. 

We also work to help first home buyers get into the market. We only lend our customers an amount they can afford to repay and we help during times of financial hardship.

Highlights

Our Clean Energy Home Loan has helped hundreds of customers green their homes

We participate in government-backed programs like the Victorian Homebuyer Fund, the ACT Land Rent Scheme and the First Home Loan Deposit Scheme to support people into their own homes 

We design some of our products to encourage our customers to make sustainable choices, like our Clean Energy Home Loan, our car loans with carbon offsets and our construction loans, which have land protected in our Conservation Reserve that is equal to the size of each building lot. 

We also work to help first home buyers get into the market. We only lend our customers an amount they can afford to repay and we help during times of financial hardship.

Highlights

Our Clean Energy Home Loan has helped hundreds of customers green their homes

We participate in government-backed programs like the Victorian Homebuyer Fund, the ACT Land Rent Scheme and the First Home Guarantee to support people into their own homes 

How do we help our customers? 

It could be someone looking to buy their first home, build a highly energy efficient home or buy an electric vehicle. Whatever it is, we want to make money work for positive impact for people and the planet.

Bank Australia’s policy

By supporting and encouraging our customers to look at sustainable homes and electric vehicles, we’re working towards a healthier planet and a more equitable society. That’s outlined explicitly in our responsible banking policy and it’s important to us. Impact finance isn’t just about big projects and businesses, it has to be about people, too.

Scroll down to find out how impact finance has contributed towards building a more sustainable future for all people.

Explore impact lending

Above: Jodie's home in Warrnambool, Vic

Customer story

How we're helping Indigenous Australians own their own homes

We recently partnered with Indigenous Business Australia to support First Nations customers on their home ownership journeys. Our customer, Jodie Rantall, shares her experience of refinancing her home loan through Bank Australia.

Customer stories

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Featured

Victorian Homebuyer Fund

The Victorian Homebuyer Fund is designed to help eligible homebuyers who might otherwise be priced out of the housing market. Sound exciting? It kind of is. Live in Victoria? This one’s for you.


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Learn more about the impact of finance

Clean energy transition
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Inclusive and accessible housing
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Not for profit and for purpose lending
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Bank Australia investments as a force for good
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