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PLANNED OUTAGE on Saturday 24 July to Sunday 25 July: 21:00pm - 08:00am AEST. New customers who want to sign up online will be unable to. We're very sorry for any inconvenience caused. Call us on 132 888 'til 8:00pm AEST Friday and between 9am-2pm AEDT on Saturday if you have any questions or need a hand. View details


Why do I need to update my home insurance to refinance?

To approve a refinance application, we’ll need you to arrange for your building insurance for the property(s) being offered as security to note Bank Australia as the mortgagee.  This is also called a ‘Certificate of Insurance’. You can request to change your building insurance policy through your insurance provider. They will update it and can usually provide it via email.