Bank Australia offers free Symantec VIP to help protect your bank account from online fraud.
The Symantec VIP Access app generates one-time security codes on your phone, tablet or computer – you can use these to identify yourself when using internet banking to pay a new payee or change your details
Using Symantec VIP is more secure than getting your codes via SMS – with Symantec VIP, you are protected from mobile porting.
How to use Symantec VIP:
- Download the Symantec VIP Access app for free from the Apple App Store, Google Play Store or computer
- Log in to internet banking, and go to ‘Settings’ > ‘Manage Symantec VIP’
- Click on ‘Register token’ and follow the prompts
If you are unable to download the Symantec VIP Access app please contact us on 132 888 or visit a branch for other options.
*Mobile phone porting is when someone transfers your phone to another carrier, or obtains a second SIM, so that they can receive all of your messages and phone calls.