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Bank Australia open to serve our customers: As an essential service our branches and contact centre remain open to serve our customers with their banking needs during the COVID-19 pandemic. Please use the 'find us' function to view your nearest branch's current operating hours. You can still get in touch with us by phone on 132 888 from 8:00am to 8:00pm, Monday to Friday and 9:00am to 2:00pm Saturday. It may take us longer to answer your call as more customers choose to call rather than come into a branch so thanks in advance for your patience and please take care of yourselves. View details


Common loan queries

What are Bank Australia's current interest rates?

You can see all of our interest rates on our rates and fees page. If you would like more information, contact us on 132 888.

How do you apply for a home or personal loan?

We will accept your application by telephone (132 888), online or in person at one of our branches. Visit our loan application page to find out what details you should have on hand before starting your application. 

How long will it take to provide approval for your loan application?

For personal and car loans we'll usually have an answer for you within 24-48 hours. 

Fpr home loans, once you’ve submitted your application, approval is conditional pending credit checks and verification of other information regarding the property. Approval is usually obtained within 48 hours, subject to satisfactory credit checks and verification of financial information. Your loans consultant can provide more information about approving your loan.


16 Sep 2020

16 Sep 2020

11 Sep 2020