Speaking up
Bank Australia recognises that an effective Whistleblowing Program helps a business to learn about problems, improve their practices, and reduce business risks and is also an important part of fostering a culture of ethical behaviour throughout the business.
We encourage employees and external parties to speak up and report any conduct they believe to be inappropriate. Bank Australia provides avenues to allow those who want to raise concerns to do so with appropriate support.
Our program
Our Whistleblower Program describes what type of conduct can be reported and includes conduct that is
- Dishonest
- Illegal or Fraudulent
- Corrupt
- Unethical
- Theft or embezzlement
- A conflict of interest
- Breach of internal policy (including the Staff Code of Conduct)
- A danger to the public or financial system
This Whistleblower program applies to any individuals who are current, former or prospective:
- directors, officers and employees;
- contractors, suppliers or associates;
- consultants, service providers, customers; or
- a relative, dependant or spouse of any of the above
How to make a report
There are a number of ways individuals can report any concerns about conduct they believe isn’t right.
You can contact one of our Whistleblower protection officers, or another eligible recipient within Bank Australia, as outlined in the Whistleblower program.
Our Whistleblower Program also contains contact details for other eligible recipients, APRA, ASIC and the ATO.
If you are not comfortable or able to report misconduct internally, you may report it to Bank Australia’s external and independent whistleblowing service provider.
Bank Australia has partnered with Your Call Whistleblowing Solutions (“Your Call”) to receive and manage your report with impartiality and confidentially.
The Your Call reporting options include:
Your call (use identifier code BANKAUST)
Telephone 1300 790 228, 7am and 12am, recognised business days, AEST
More information
Read our Whistleblower Program here.
