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Bank Australia open to serve our customers: As an essential service our branches and contact centre remain open to serve our customers with their banking needs during the COVID-19 pandemic. Please use the 'find us' function to view your nearest branch's current operating hours. You can still get in touch with us by phone on 132 888 from 8:00am to 8:00pm, Monday to Friday and 9:00am to 2:00pm Saturday. It may take us longer to answer your call as more customers choose to call rather than come into a branch so thanks in advance for your patience and please take care of yourselves. View details


Thanks for choosing to enquire for an account with Bank Australia. Please complete the enquiry form below and we will be in contact with you within one business day.

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(8:00 am to 8:00 pm AEDT, Monday to Friday) Leave a message after hours and we’ll call you back during business hours.

Call 132 888
Overseas: +61 3 9854 4666

Fax: (03) 9853 9294 or if you're outside Australia +61 3 9853 9294

Write to us

Bank Australia
Private Bag 12,
Kew VIC 3101 Australia

Bank Australia is committed to the privacy of our customers and to complying with the provisions relating to privacy and the collection, use and disclosure of personal information contained in the Privacy Act 1988, the Australian Privacy Principles (APPs), and the Customer Owned Banking Code of Practice

The information that you disclose to Bank Australia on this form will only be used for the purpose for which it is intended.

mecu Limited ABN 21 087 651 607 AFSL/Australian Credit Licence Number 238431 trading as Bank Australia. Terms, conditions, fees and charges apply.

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