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Bushfire assistance: Bank Australia is concerned for the safety and wellbeing of the people and communities affected by the bushfire crisis currently affecting many areas of Australia. Customers who need help can call us on 132 888 Monday to Friday 8am-8pm and Saturday 9am-2pm (AEDST). If you are insured by Allianz Insurance, support is available to customers 24/7 by calling 1300 555 030. View details


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(8:00 am to 8:00 pm AEDT, Monday to Friday) Leave a message after hours and we’ll call you back during business hours.

Call 132 888
Overseas: +61 3 9854 4666

Fax: (03) 9853 9294 or if you're outside Australia +61 3 9853 9294

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Bank Australia
Private Bag 12,
Kew VIC 3101 Australia

Bank Australia is committed to the privacy of our customers and to complying with the provisions relating to privacy and the collection, use and disclosure of personal information contained in the Privacy Act 1988, the Australian Privacy Principles (APPs), and the Customer Owned Banking Code of Practice

The information that you disclose to Bank Australia on this form will only be used for the purpose for which it is intended.

mecu Limited ABN 21 087 651 607 AFSL/Australian Credit Licence Number 238431 trading as Bank Australia. Terms, conditions, fees and charges apply.

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