Skip to main content

Bank Australia open to serve our customers: As an essential service our branches and contact centre remain open to serve our customers with their banking needs during the COVID-19 pandemic. Please use the 'find us' function to view your nearest branch's current operating hours. You can still get in touch with us by phone on 132 888 from 8:00am to 8:00pm, Monday to Friday and 9:00am to 2:00pm Saturday. It may take us longer to answer your call as more customers choose to call rather than come into a branch so thanks in advance for your patience and please take care of yourselves View details

×

 

 

 

 

Apply for a loan or credit card

Before you start your application please check you have the following information on hand. 

What you'll need:

  • Income – gross (before tax) and net salary (after tax), employment details and other income (from shares, rental property, etc.)
  • Assets – approximate values of property, vehicles, savings, superannuation, etc.
  • Liabilities - loan balances, repayment amounts, credit card or overdraft limits, etc.

If you are not currently a Bank Australia​ customer we can verify your identity online via an Electronic Verification search. Completing the ID check will speed up your loan application. Providing details from one or more of these source documents will assist with ID verification: 

  • Drivers Licence
  • Medicare Card
  • Passport

Loan application guide: 

If you require assistance with any aspect of the online loan application process, including recommencing a previous application, please contact us on 132 888.