Yes. We’ve been in business since 1957 and we are one of the strongest small banks in Australia.
We are regulated in the same way as every bank in Australia. Deposits are guaranteed by the Australian Government. Learn more.
We started in 1957 as the CSIRO Co-operative Credit Society and have grown and evolved, joining together 72 credit unions and co-operatives to become Australia’s first customer-owned bank. We changed our name to Bank Australia in 2015.
We are owned by our customers, which means we don’t answer to shareholders. Our profits are returned to customers through better rates and fees and our investments are used to create positive social and environmental change.
We are committed to keeping jobs in Australia and our contact centre is located in regional Victoria.
Additionally your money is guaranteed by the Federal Government, exactly the same as the big four banks.
Bank Australia is committed to customer ownership and to operating in accordance with the international principles for cooperative financial institutions.
Our aspiration: to be Australia’s leading customer owned responsible bank
Our purpose: to create mutual prosperity for our customers in the form of positive economic, personal, social, environmental and cultural impact
Our brand: the bank Australia needs
At Bank Australia, we say our money is ‘clean’ because it is never loaned to industries (eg coal, nuclear weapons, gambling, tobacco, live animal export) that do harm.
Instead, as a customer-owned bank, we believe it’s important to use our customers’ money in responsible ways, creating positive impact for people, their communities and the planet.
Just becoming a customer makes you a part-owner in our 927 hectare Conservation Reserve – a world-first for a bank.
We believe that we have a duty to use the tools of banking to create positive impact for people and our planet.
We want to see Australians thrive in a fair, just and progressive society, share in a sustainable economy, and live in a safe and healthy environment.
We are committed to taking action on the issues that matter most to our customers. This is responsible banking in action.