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24 May 2022 - Update on contact centre wait times: Recently our customers have been experiencing unusually (and unacceptably) long waiting times when calling our contact centre. We apologise for this inconvenience and are taking important steps to improve. Read more here.

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2022-04-28 10:05 am
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Impact reports

See our impact reports for previous years.

What’s on this page

Here you will find our Impact Reports for previous years.

In 2015, Bank Australia adopted its new trading name so the earlier reports use our previous name (bankmecu).

Impact Report 2021

Read our 2021 Impact Report here.

Impact Report 2020

Read our 2020 Impact Report here.

Impact Report 2019

Read our 2019 Impact Report here.

Impact Report 2018

Read our 2018 Impact Report here.

Impact Report 2017

Read our 2017 Impact Report here.

Impact Report 2016

Read our 2016 Impact Report here.

Impact Report 2015

Read our 2015 Impact Report here.

Impact Report 2014

Read our 2014 Impact Report here.

Impact Report 2013

Read our 2013 Impact Report here.

Impact Report 2012

Read our 2012 Impact Report here.