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Planned outage: We have a planned outage on Sunday morning. The outage will start on Sunday 23 Feb at 2.30am and will run until 6am AEDT. This will affect internet banking, our app, loan applications and new customers wanting to sign up. View details

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Bank Australia is committed to customer ownership and to operating in accordance with the international principles for cooperative financial institutions. 

  • Our vision – to be Australia’s leading customer owned responsible bank
  • Our purpose – to create mutual prosperity for our customers in the form of positive economic, personal, social, environmental and cultural outcomes
  • Our values – Bank Australia will:
    • treat our customers with dignity and respect
    • value, encourage and support our employees
    • operate ethically and with integrity
    • apply prudent financial and business practices
    • be economically, environmentally and socially responsible 
  • Our brand – customer owned responsible bank.