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Branch closure - Sydney, New South Wales and Melbourne CBD, Victoria. Following the Government’s announcement of stay-at-home restrictions, we've decided to temporarily close our Sydney CBD branch and Melbourne CBD branch. We’ve made this decision to limit the potential risks to our customers and staff and to support the efforts to limit the spread of COVID-19 in the areas under stay-at-home restrictions. While the branches are closed, we’ll be able to help you over the phone on 132 888 Monday to Friday 8am-8pm and Saturday 9am – 2pm AEST. View details

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Changes to personal lending applications from Monday 16 August

Personal lending applications for Bank Australia customers.

Bank Australia customers can now apply for personal loans and credit through their internet banking. To apply, log in to internet banking, click the ‘apply’ tab and choose the product you’re looking for. We'll be in touch to organise your application.

Due to high demand, we’re unable to take your application by phone right now. If you need help, call our lending team on 132 888 and follow the prompts.
 
Not a Bank Australia customer? We’ll be able to help you soon.

Due to high volume of home loans, personal loan and credit card applications, we’re not accepting new applications from people who aren’t already a customer of ours.

We’re in the process of scaling up to meet this demand so we can resume online applications as soon as possible. We’ll keep you up to date on when applications will resume. 

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