24 May 2022 - Update on contact centre wait times: Recently our customers have been experiencing unusually (and unacceptably) long waiting times when calling our contact centre. We apologise for this inconvenience and are taking important steps to improve. Read more here.
Find answers to the common questions like where to find statements and changing your details.
Find out what to do when you’re locked out of the app or internet banking, or when your card won’t work.
How to move money, see daily transaction limits, international transfers, cash and cheques, and mobile payments.
Tips to keep your passwords and access codes safe from prying eyes.
Here’s where we post the latest information on security and maintenance – including planned outages, scams and other need-to-knows.
Learn about our transaction accounts for children, adults, businesses and people on a pension.