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PLANNED OUTAGE on Saturday 24 July to Sunday 25 July: 21:00pm - 08:00am AEST. New customers who want to sign up online will be unable to. We're very sorry for any inconvenience caused. Call us on 132 888 'til 8:00pm AEST Friday and between 9am-2pm AEDT on Saturday if you have any questions or need a hand. View details


What is pre-screening? And how do I opt out of it?

Bank Australia or other lenders may ask credit reporting bodies to use credit information they hold about you to ‘pre-screen’ you for direct marketing. This helps us assess if a product offered is relevant to you.

You can ask credit reporting bodies to not use your information in this way. You’ll need to contact each of them separately. (The three main Australian reporting agencies are Equifax (formerly known as Veda), illion (formerly known as Dun & Bradstreet) and Experian.)