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Branch closure - Sydney, New South Wales only. Following the NSW Government’s announcement of stay-at-home restrictions, we've decided to temporarily close our Sydney CBD branch between Monday 28 June to Friday 27 August. We’ve made this decision to limit the potential risks to our customers and staff and to support the efforts to limit the spread of COVID-19 in the areas under stay-at-home restrictions. While the branch is closed, we’ll be able to help you over the phone on 132 888 Monday to Friday 8am-8pm and Saturday 9am – 2pm AEST. Thanks for your continued support during this difficult time. Please take care of yourself and others during this period. View details

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What are Card Controls?

Card Controls allow you to enable and disable different features on your credit or debit card*. You can enable or disable the following features for Australian and/or International credit or debit card transactions:

  • payWave (tap & pay) transactions
  • In-store transactions
  • Online transactions
  • ATM withdrawals and cash transfers
  • Digital wallet transactions

Card Controls also brings a new “Lock” feature, which allows you temporarily lock your credit or debit card rather than needing to cancel it.

‘Temporary lock’ will disable all features other than digital wallet until you unlock your card. A temporary lock is immediate.

Note: you can manually disable the digital wallet card feature after temporary locking your card.

*rediCARD holders will have a limited set of card control features – temporary lock, in-store transactions and ATM withdrawals.