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Bank Australia open to serve our customers: As an essential service under the shutdowns announced Sunday evening by the Victorian and New South Wales governments, our branches and contact centres will remain open to serve our customers with their banking needs over the coming days and weeks. You can still get in touch with us by phone on 132 888 from 8am to 8pm, Monday to Friday. It may take us longer to answer your call as more customers choose to call rather than come into a branch so thanks in advance for your patience and please take care of yourselves. View details


Common loan queries

What are Bank Australia's current interest rates?

You can see all of our interest rates on our rates and fees page. If you would like more information, contact us on 132 888.

How do you apply for a home or personal loan?

We will accept your application by telephone (132 888), online or in person at one of our branches. Visit our loan application page to find out what details you should have on hand before starting your application. 

How long will it take to provide approval for your loan application?

For personal and car loans we'll usually have an answer for you within 24-48 hours. 

Fpr home loans, once you’ve submitted your application, approval is conditional pending credit checks and verification of other information regarding the property. Approval is usually obtained within 48 hours, subject to satisfactory credit checks and verification of financial information. Your loans consultant can provide more information about approving your loan.


25 Mar 2020

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18 Mar 2020