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Bank Australia open to serve our customers: As an essential service under the shutdowns announced Sunday evening by the Victorian and New South Wales governments, our branches and contact centres will remain open to serve our customers with their banking needs over the coming days and weeks. You can still get in touch with us by phone on 132 888 from 8am to 8pm, Monday to Friday. It may take us longer to answer your call as more customers choose to call rather than come into a branch so thanks in advance for your patience and please take care of yourselves. View details

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Apply for a loan or credit card

Before you start your application please check you have the following information on hand. 

What you'll need:

  • Income – gross (before tax) and net salary (after tax), employment details and other income (from shares, rental property, etc.)
  • Assets – approximate values of property, vehicles, savings, superannuation, etc.
  • Liabilities - loan balances, repayment amounts, credit card or overdraft limits, etc.

If you are not currently a Bank Australia​ customer we can verify your identity online via an Electronic Verification search. Completing the ID check will speed up your loan application. Providing details from one or more of these source documents will assist with ID verification: 

  • Drivers Licence
  • Medicare Card
  • Passport

Loan application guide: 

If you require assistance with any aspect of the online loan application process, including recommencing a previous application, please contact us on 132 888.