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Money

Money mule scams: What to do if someone asks you to transfer money

Money mule scams don't always look like scams. Here's what they look like, why they're so common, and what to do if you've been approached.

Money

Mobile porting scams: How to protect your phone and your bank account

Stop scammers from stealing your phone number. Learn the warning signs of mobile porting fraud and how to secure your Bank Australia account.

Money

What to do when someone you love is caught up in a romance scam: steps that actually help

Learn the key signs someone you love is caught in a romance scam. Discover expert tips, behaviour changes to watch for, and steps to safely support them.

Money

Facebook Marketplace and Gumtree scams are rising: Most losses under $300

Marketplace scams are on the rise in Australia, with small‑value losses becoming increasingly common. Learn the key warning signs, who scammers are targeting in 2026, and practical steps to protect yourself when buying or selling online.

Read more tips for staying safe online

Money

AI scams are on the rise – here’s how to stay safe

Between fraudulent websites, “AI-powered” investment scams and deepfakes, artificial intelligence is making scams more convincing than ever. A Bank Australia fraud expert explains what to watch out for, and how to keep yourself safe.

Money

Protecting Customers from Online Scams

Scams are becoming more sophisticated and harder to spot. At Bank Australia, we’re committed to protecting our customers and supporting them if things do go wrong.