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Bank Australia open to serve our customers: As an essential service our branches and contact centre remain open to serve our customers with their banking needs during the COVID-19 pandemic. Please use the 'find us' function to view your nearest branch's current operating hours. You can still get in touch with us by phone on 132 888 from 8:00am to 8:00pm, Monday to Friday and 9:00am to 2:00pm Saturday. It may take us longer to answer your call as more customers choose to call rather than come into a branch so thanks in advance for your patience and please take care of yourselves View details


We lend to not-for-profit community organisations to fund the important work they do.

What is your money supporting?

By banking with us, your money helps create positive impact.

We lend to a range of not-for-profit community customers who provide vital services, advocacy and support in areas like family violence, disability support, refugee assistance, the arts, social services and environmental conservation.

We also assist community customers with long-term partnerships and grants for projects that support positive outcomes for people and the planet through our Bank Australia Impact Fund, where we allocate 4% of our after tax profits.

A snapshot of what we lend to:

Why this is important

Providing loans can allow these organisations to have financial stability in sometimes uncertain funding environments, or to purchase a permanent premise that reduces costs and offer an enduring legacy for their organisation.

At Bank Australia, we share a common purpose with our community customers - together we’re committed to creating an inclusive Australia with a healthy environment to sustain us now and into the future.