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Branch closure - Sydney, New South Wales and Melbourne CBD, Victoria. Following the Government’s announcement of stay-at-home restrictions, we've decided to temporarily close our Sydney CBD branch and Melbourne CBD branch. We’ve made this decision to limit the potential risks to our customers and staff and to support the efforts to limit the spread of COVID-19 in the areas under stay-at-home restrictions. While the branches are closed, we’ll be able to help you over the phone on 132 888 Monday to Friday 8am-8pm and Saturday 9am – 2pm AEST. View details

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What are the ‘Description’ and ‘End to End ID’ fields for?

They are two unique reference fields that the sender can input and receiver can see, to help you keep track of what each transfer is for: a detailed ‘Description’ (280 characters of text – use it to explain what the payment is for) and an ‘End to End ID’ (a short reference field – use it to share an invoice or receipt number for your records).