Alert

24 May 2022 - Update on contact centre wait times: Recently our customers have been experiencing unusually (and unacceptably) long waiting times when calling our contact centre. We apologise for this inconvenience and are taking important steps to improve. Read more here.

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2022-04-28 10:05 am
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Transfers, payments & cash

Learn about the different ways you can make and receive payments, transfer money, and access your cash with Bank Australia.

Frequently asked

Complaints and disputes

How to make a complaint and what we’ll do to make it right.

Travelling overseas

What to plan for and how we can help in an emergency.

Bank card basics

Setting up new cards, digital cards, common questions about cards, and expiring cards.

Need help?

Have a complaint or compliment? Please let us know.

Above: Meneka, Common Good store, Bank Australia customer

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