24 May 2022 - Update on contact centre wait times: Recently our customers have been experiencing unusually (and unacceptably) long waiting times when calling our contact centre. We apologise for this inconvenience and are taking important steps to improve. Read more here.
Learn about the different ways you can make and receive payments, transfer money, and access your cash with Bank Australia.
How to make a complaint and what we’ll do to make it right.
What to plan for and how we can help in an emergency.
Setting up new cards, digital cards, common questions about cards, and expiring cards.
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