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PLANNED OUTAGE on Saturday 24 July to Sunday 25 July: 21:00pm - 08:00am AEST. New customers who want to sign up online will be unable to. We're very sorry for any inconvenience caused. Call us on 132 888 'til 8:00pm AEST Friday and between 9am-2pm AEDT on Saturday if you have any questions or need a hand. View details

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What if I change my mobile number, email address or ABN/ACN?

You will still be able to receive payments. Once the PayID has been created the mobile number, email address or ABN/ACN becomes a unique identifier and it is not linked to your phone service, email account, or ABN/ACN registration.

As someone else may end up with your mobile number or email address, we suggest you cancel your existing PayID and register your new mobile number, email address or ABN/ACN. You can action this via internet banking or mobile banking app.