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PLANNED OUTAGE on Saturday 24 July to Sunday 25 July: 21:00pm - 08:00am AEST. New customers who want to sign up online will be unable to. We're very sorry for any inconvenience caused. Call us on 132 888 'til 8:00pm AEST Friday and between 9am-2pm AEDT on Saturday if you have any questions or need a hand. View details

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What if my PayID is already taken?

If your PayID is already registered, you’ll be notified at the point of registration and presented with an option to ‘dispute’ ownership. Once you launch a dispute, your case will be reviewed within 48 hours.

If you have previously registered the PayID with another financial institution, double check that you have set the PayID to 'transferrable' or 'portable' and then try again.