Skip to main content

UNPLANNED OUTAGE on Monday 21 June 10:15am AEST. We are currently experiencing issues with internet banking and our app. We are looking into this urgently, we apologise for the inconvenience. View details


Each year we invest 4% of after-tax profits into the Bank Australia Impact Fund to support projects that do good for people and the planet.

As a customer owned bank, we think it’s important to support the incredible community organisations who choose to bank with us – and by doing so, be part of the clean money movement.

So, every year, we use part of our Impact Fund to offer our Community Customer Grants.

What are the Community Customer Grants?

Our Community Customer Grants are for our community customers – organisations not individuals – who are having amazing impact for people or the planet.

After the year that was 2020, we wanted to help our customers have an even bigger impact in their communities. This year, we doubled the grant amount to $20,000. 

Applications for our 2021 Community Customer grant program are now closed.
We may contact shortlisted applicants early May for additional supporting documentation (such as profit and loss reports, balance sheets and statement of cash flow) to help us make final funding decisions.

Successful grant recipients will be contacted in early June and announced in late June. Unsuccessful applicants will be notified by email in mid June. Unfortunately we’re not able to give individual feedback on grant applications.

When will the next grant round open?

Our community customer grants are run annually. Our next grant round will open March 2022. The exact date will be announced early next year.

Applicants must be an organisation, such as a not for profit, community, school, volunteer or social enterprise with an ABN. Deductible gift recipient status is not required.

Our grant program is open to customers who have held a Bank Australia product for at least 1 year at 30 June every funding year. For example, customers who opened a Bank Australia product product on or before 30 June 2020 could have applied for a 2021 grant.

What are the impact areas?

Our Community Customer Grants fund projects that have a positive impact in areas that are important to our customers: 

Family and gendered violence

preventing family and gendered violence and/or supporting people who have been affected by family violence

Reconciliation and supporting First Nations communities

building unity and respect with Aboriginal and Torres Strait Islander Peoples

Refugees and people seeking asylum

supporting fair and humane treatment for refugees and people seeking asylum

Animal welfare

supporting the humane treatment of animals


addressing the causes of homelessness and supporting people who are experiencing homelessness

Diversity and inclusion

promoting diversity and inclusion for people and communities in the following areas:

Financial inclusion

providing education and support to enable financially excluded people to more fully participate in the community

Education inclusion

increasing equality of educational opportunities

Disability inclusion

supporting increased independence, opportunity and equality for people with disability

LGBTIQ+ inclusion

supporting equality for people of diverse genders, sexes and sexualities.

Frequently asked questions

When does the next grant round open?

Our community customer grants are an open funding round we run annually. Our next grant round will open March 2022. Exact date announced next year.

If our application was successful, when would my organisation be contacted and receive the grant money?

We will contact successful recipients early June and release the funds on 1 July 2021. Funds need to be disbursed (spent) by 30 June 2022.

Will Bank Australia promote my project?
Happily! We love talking about our grant recipients on our blog and social media. Where, when and how we talk about Community Customer Grant recipients is decided by talking with each organisation.
Can only not for profits apply?
Organisations do not necessarily have to be not for profit to apply. For example, schools or social enterprises can apply as long as they meet the other eligibility criteria.
Do applicants have to have deductible gift recipient (DGR) status to apply?
No. Organisations with and without deductible gift recipient (DGR) status are welcome to apply.
How long does my organisation have to bank with Bank Australia to be eligible?

Our grant program is open to customers who have held a Bank Australia account for at least 1 year at 30 June every funding year. For example, community customers who opened a Bank Australia account or loan on or before 30 June 2020 were eligible to apply for a 2021 grant.

Can Bank Australia customers partner with other organisations to deliver a project?
Yes. The lead organisation on the project should be a Bank Australia customer, but that lead organisation is able to partner with other organisations (who may be customers or not).