Alert

24 May 2022 - Update on contact centre wait times: Recently our customers have been experiencing unusually (and unacceptably) long waiting times when calling our contact centre. We apologise for this inconvenience and are taking important steps to improve. Read more here.

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2022-04-28 10:05 am
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Car loan support

Applying for and paying off your carbon offset car loan.

Frequently asked

Credit history

Your credit history and why it matters for loan and credit card applications.

Hardship support

If you’re a Bank Australia customer experiencing financial difficulty, we can help you figure out what to do.

How redraw works

Using our redraw feature to access extra repayments you've made on your loan.

Need help?

Have a complaint or compliment? Please let us know.

Above: Meneka, Common Good store, Bank Australia customer

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