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Car loan support

Applying for and paying off your carbon offset car loan.

Car loan rates and features

Learn about our personal and car loan range, including rates, making repayments, and our terms and conditions.

Bank statements and keeping track

Bank Australia statements, alerts, push notifications and your transaction history.

Locked out of accounts

Find out what to do when you’re locked out of the app or internet banking, or when your card won’t work.

Frequently asked

Credit history
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Your credit history and why it matters for loan and credit card applications.

Hardship support
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If you’re a Bank Australia customer experiencing financial difficulty, we can help you figure out what to do.

How redraw works
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Using our redraw feature to access extra repayments you've made on your loan.

Need help?

Have a complaint or compliment? Please let us know.

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Above: Meneka, Common Good store, Bank Australia customer

Related topics

Opening a Bank Australia account

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Managing your bank account

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Personal loan support

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