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Branch closure - Sydney, New South Wales and Melbourne CBD, Victoria. Following the Government’s announcement of stay-at-home restrictions, we've decided to temporarily close our Sydney CBD branch and Melbourne CBD branch. We’ve made this decision to limit the potential risks to our customers and staff and to support the efforts to limit the spread of COVID-19 in the areas under stay-at-home restrictions. While the branches are closed, we’ll be able to help you over the phone on 132 888 Monday to Friday 8am-8pm and Saturday 9am – 2pm AEST. View details


How do you use your phone to make a purchase with Tap & Pay?

Your phone needs to be unlocked with the screen lit. Place your phone over the POS where the payWave logo is located (not the lights) as you would with your physical payWave card. It may take up to 10 seconds to read.

Each phone model has a different location of the NFC chip. You may need to move your phone around to find the sweet spot.
NFC needs to be enabled on your phone and payWave enabled in your app at the time of making the purchase.