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Bank Australia open to serve our customers: As an essential service under the shutdowns announced Sunday evening by the Victorian and New South Wales governments, our branches and contact centres will remain open to serve our customers with their banking needs over the coming days and weeks. You can still get in touch with us by phone on 132 888 from 8am to 8pm, Monday to Friday. It may take us longer to answer your call as more customers choose to call rather than come into a branch so thanks in advance for your patience and please take care of yourselves. View details






Register your PayID for faster, simpler payments

With PayID you can forget your BSB and account number – simply use your mobile, email or ABN to receive payments.

You can also pay someone else using their PayID.

It’s easy to setup with internet banking or our mobile banking app.

PayID – how to register


Step 1

Login to internet banking or the mobile banking app

Step 2

Navigate to 'Manage PayID'
Verify your PayID

Step 3

Link your PayID to your account and confirm that you are the owner













How it works

Currently if you want to receive payments from someone who isn't a Bank Australia customer, you’ll usually provide your BSB and bank account number.

Remembering your PayID - instead of these details – makes payments much easier and it keeps your banking details private.

Because this is a nationwide initiative involving more than 50 banks and financial institutions including Bank Australia, you’ll benefit from payments being processed almost straight away.

You can link one or many PayIDs to one transaction account – which is ideal for joint accounts.

Get in touch

Call 132 888

Talk to a specialist

Find branches & ATMs

Visit us near you