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Branch closure - Sydney, New South Wales and Melbourne CBD, Victoria. Following the Government’s announcement of stay-at-home restrictions, we've decided to temporarily close our Sydney CBD branch and Melbourne CBD branch. We’ve made this decision to limit the potential risks to our customers and staff and to support the efforts to limit the spread of COVID-19 in the areas under stay-at-home restrictions. While the branches are closed, we’ll be able to help you over the phone on 132 888 Monday to Friday 8am-8pm and Saturday 9am – 2pm AEST. View details

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How does the Visa Debit card work?

A Visa Debit card is linked to the funds available in your account. Using a Visa Debit card, you can withdraw cash at any Bank Australia ATM, all of the major bank ATMs and at any ATM worldwide displaying the Visa logo. You can also make purchases at eftpos terminals at supermarkets and retail stores and wherever Visa is accepted. 

If you have a Visa Debit card you can also deposit money in your account at Australia Post outlets offering [email protected] 

We will give you a unique personal identification number (PIN) for your Visa Debit card so you can securely access funds using ATMs, eftpos terminals or [email protected]

Merchants have the option of including a surcharge when you use a Visa Debit card.