Alert notice

Monday 18 May - Delay to limit changes: Previously communicated limit changes expected to take effect on Monday 18 May have been delayed until August. Customers will be provided with more information closer to the new effective date. 

2026-04-29 10:34 am

Scam awareness

How to stay informed and alert to protect yourself from scammers

Money

QR code scams are rising in Australia. Here’s how to protect yourself

QR code scams are increasing across Australia. Learn how quishing works, where fake QR codes appear, the red flags to look for, and how to protect your money and device.

Money

Someone has asked you to transfer money through your account. Here's what that means.

Money mule scams don't always look like scams. Here's what they look like, why they're so common, and what to do if you've been approached.

Money

What to do when someone you love is caught up in a romance scam: steps that actually help

Learn the key signs someone you love is caught in a romance scam. Discover expert tips, behaviour changes to watch for, and steps to safely support them.

Money

Facebook Marketplace and Gumtree scams are rising: Most losses under $300

Marketplace scams are on the rise in Australia, with small‑value losses becoming increasingly common. Learn the key warning signs, who scammers are targeting in 2026, and practical steps to protect yourself when buying or selling online.

Read more tips for staying safe online

Money

AI scams are on the rise – here’s how to stay safe

Between fraudulent websites, “AI-powered” investment scams and deepfakes, artificial intelligence is making scams more convincing than ever. A Bank Australia fraud expert explains what to watch out for, and how to keep yourself safe.

Money

Protecting Customers from Online Scams

Scams are becoming more sophisticated and harder to spot. At Bank Australia, we’re committed to protecting our customers and supporting them if things do go wrong.