Alert notice

Alert: Contact Centre wait times - Tuesday 25 November 2025.  Our contact centre is currently experiencing longer than usual wait times due to high call volumes. We're sorry for any inconvenience and appreciate your patience as we work to assist everyone as quickly as possible. Learn more.

2025-06-03 9:39 am
Alert notice

Resolved: Issues affecting two-factor authentication- 1:46pm AEDT Monday 24 November 2025. The issue impacting our two-factor authentication process has been resolved. SMS codes and authentication services are now working as expected.

2025-06-02 11:42 am

Impact

Episode  - “I’m in the right place.” Accessible Homes Australia is creating beautiful, safe homes for people with disability

On the northern tip of the Gold Coast, Hope Island is a purpose-built housing project that exemplifies inclusive, accessible living. Learn how Accessible Homes Australia (AHA), with the backing of Bank Australia, is helping revolutionise specialist disability accommodation in Australia.

Watch - 2 mins

Impact

How does rewilding in Australia actually work? The Forktree Project explains

On South Australia’s Fleurieu Peninsula, up to 90% of native habitat has been lost since colonisation. Through grassroots rewilding initiative The Forktree Project – a Bank Australia community customer grant recipient – environmental scientist Tim Jarvis is determined to change that, one seed at a t

Impact

‘I absolutely love where I live’: how accessibility and location matter to Shanon

Moving into a thoughtfully designed and purpose-built apartment has been ‘an absolute game changer’ for Shanon, a resident at AccessAccom’s Specialist Disability Housing (SDA) apartments in Woolooware, Sydney.

Impact

Big news: announcing our 2025 community customer grant recipients

At Bank Australia, we believe in the power of community. Every year, our Community Customer Grant Program supports customers making a positive impact within our key impact areas

Impact

Partnering with purpose: Bank Australia and Muru Office Supplies

Who we do business with matters. That’s why we’re proud to announce our new partnership with Muru Office Supplies—a Supply Nation certified, Indigenous-owned business that shares our commitment to creating a more inclusive and equitable future.

Impact

“Doing well and doing good”: How Coffee Club Investment Group is creating beautiful accessible housing

In a quiet, tree-lined street just 11kms from Melbourne’s CBD, a residential development is reshaping how Specialist Disability Accommodation (SDA) can look and feel. Named “Bumblebee”, this ten-apartment complex is more than a housing solution – it’s an example of purpose-driven design.

Read how Specialist Disability Accommodation is being reshaped in Melbourne.