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Alert notice

Alert: Contact Centre wait times - Tuesday 9 December 2025. Our contact centre is currently experiencing longer than usual wait times due to high call volumes. We're sorry for any inconvenience and appreciate your patience as we work to assist everyone as quickly as possible. Learn more.

2025-06-03 9:39 am
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Alert: eStatement issues affecting Australian Unity bank customers: We’re currently investigating issues affecting access to eStatements for former Australian Unity customers. other services remain unaffected. We’re working to restore access as soon as possible and apologise for any inconvenience this may cause.

2025-06-02 11:42 am
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News

Bank Australia increases interest rates across savings and transaction account products

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From Monday 3 July Bonus Saver, mySaver and Pension Access rates will increase by 0.25%.

Online Saver rates will also increase by 0.25% for balances over $5,000.

Community access rates will increase by 0.90% for balances over $5,000. Commercial saver rates will increase by 0.50% for balances over $10,000.

Customers will soon receive more information on these changes.

For any help and further queries, customers can contact us on 132 888 or visit their nearest branch.