Alert: Invalid digital banking payments – We’re aware of an issue causing payment errors for customers using app and internet banking. Learn more.

2023-06-23 12:09 pm

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2022-12-20 10:40 am

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Card management

What you need to know about Bank Australia’s Visa Debit and Credit cards. Learn how to use them and what to do if you have any issues.

Bank card basics

Setting up new Bank Australia cards, digital cards, common questions about cards, and expiring cards.

Card troubleshooting

Learn about lost, misplaced and blocked cards – and find out what you can do about dodgy or broken transactions.

How to identify a real card transaction

Can’t figure out something in your transaction history? These tips will help you think back and find clarity before disputing the amount.

Card control settings

With card controls, you can switch various card functions on or off, depending on how you want to use your card.

Digital wallet

Learn about making contactless payments with your mobile device.

Frequently asked

Credit card rates and features

Learn about our credit card range, including interest free days, managing your account, rates, and our terms and conditions.

How to identify a real card transaction

Can’t figure out something in your transaction history? These tips will help you think back and find clarity before disputing the amount.

Digital wallet

Learn about making contactless payments with your mobile or fitness device.

Need help?

Send us a secure message via the app or internet banking
Message us right here
Or call us

Have a complaint or compliment? Please let us know.

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Above: Meneka, Common Good store, Bank Australia customer

Related topics

Customer care

Everyday account support

Credit card support