Alert notice

Scam alert: NEVER share your one-time password (OTP) with anyone, even if they claim to work for Bank Australia. Read more on how to protect yourself.

2023-12-22 2:05 pm
Alert notice

Effective from 5 December 2024, Bank Australia will change the name of the Premium Home Loan Package to Offset Home Loan. Read more about our home loans.

2023-06-23 12:09 pm

Ways to bank

Setting up and using Bank Australia services including the app, internet banking, phone and branch banking, and our accessibility services.

Frequently asked

Bank transfers and times

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Find out about bank transfers and how long it takes to transfer money between banks.



Banking numbers and VIP tokens

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Bank Australia's BSB, customer numbers, Symantec VIP tokens for security and more.


Digital wallet

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Learn about making contactless payments with your mobile or fitness device.

Need help?

Have a complaint or compliment? Please let us know.

Above: Meneka, Common Good store, Bank Australia customer

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