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Branch closure - Sydney, New South Wales only. Following the NSW Government’s announcement of stay-at-home restrictions, we've decided to temporarily close our Sydney CBD branch between Monday 28 June to Friday 27 August. We’ve made this decision to limit the potential risks to our customers and staff and to support the efforts to limit the spread of COVID-19 in the areas under stay-at-home restrictions. While the branch is closed, we’ll be able to help you over the phone on 132 888 Monday to Friday 8am-8pm and Saturday 9am – 2pm AEST. Thanks for your continued support during this difficult time. Please take care of yourself and others during this period. View details


Can I use a broker to refinance my home loan with Bank Australia?

Yes. You’ll need to use a broker who is accredited with Bank Australia. Ask your broker if they are accredited with us - if they are, great! They will handle most of the process for you.

If they aren’t, you can still refinance with us:

  • Contact a broker who is accredited with Bank Australia
  • Contact us directly by dropping into your local branch or calling 132 888 and we’ll link you up with one Bank Australia’s personal lenders.