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VICTORIA PUBLIC HOLIDAY FRIDAY 23 OCTOBER: Friday 23 October is a public holiday in Victoria. Our Victorian branches will be closed but our Contact Centre and branches in other states will remain open. If you need anything, please give us a call on 132 888 between 8am and 8pm AEDT. Stay safe and have a lovely weekend. View details

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Bank Australia is required to verify the identity of all new customers and signatories to an account.

You can speed up this process by having the following documents on hand:

  • your current passport, or
  • your current drivers licence, or
  • your Medicare card.

Once you have completed the online form your details will be sent securely to us. We will then contact you to confirm your identity has been verified.