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PLANNED OUTAGE on Saturday 24 July to Sunday 25 July: 21:00pm - 08:00am AEST. New customers who want to sign up online will be unable to. We're very sorry for any inconvenience caused. Call us on 132 888 'til 8:00pm AEST Friday and between 9am-2pm AEDT on Saturday if you have any questions or need a hand. View details


What is involved in paying out and discharging your home loan?

If you are selling your home, you’ll need a request in writing from your conveyancer or solicitor. We can finalise your discharge in three to five weeks.

There's some excellent information to assist with the process for discharging your mortgage at

Check here for your State land titles office:

If you are looking to refinance your Bank Australia home loan we need a completed discharge request from the financial institution you are refinancing to. The transfer usually takes three to five weeks.