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Planned Outage: Sunday 19 September, 2.30am to 8.30am AEST. This outage will affect internet banking, the app, telephone banking, loan applications and new customers wanting to sign up. Call us on 132 888 for any questions, we're here 'til 8pm AEST Friday or between 9am and 2pm AEST Saturday. View details

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What is a discharge authority form?

A signed discharge authority form will allow us to notify your current lender that you are refinancing your home loan to Bank Australia. We’ll provide you with the form and once it is signed we can handle all matters relating to your current lender, including booking in your loan settlement.