Security

Scams

Learn how to spot scam red flags and what to do if you suspect you've been targeted by scammers.

COVID-19 scams

Learn about the scams by fraudsters posing as trusted and well-known organisations or government agencies.

Mobile phone security

If you bank on your phone, you should look after it like you do your wallet.

Providing your foreign tax information

Understand the role of foreign tax reporting and find the forms you need to provide information.

Card security

How fraud happens and what you can do to keep your card and banking safe from fraudsters.

Know your customer (KYC)

Keeping your details up to date helps us protect you from fraud and make sure your accounts are safe and secure. It’s a required legal process called Know Your Customer (KYC).

Software, computers and viruses

What you can do to keep your devices updated with the latest software.

Links, phishing and pop-ups

What to look out for in your emails and text messages to help you to keep your banking safe.

Theft and fraud

Fraudsters can use a variety of ways to attempt access to your personal details. See what to look out for.

VoiceID

VoiceID is like a fingerprint of your voice, which makes accessing your accounts over the phone faster and more secure.

Protecting your passwords

Tips to keep your passwords and access codes safe from prying eyes.

Symantec VIP

Everything you need to know about our internet banking security system.

Online shopping tips

Shop safely online by following these simple but important tips.