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Branch closure - Sydney, New South Wales only. Following the NSW Government’s announcement of stay-at-home restrictions, we've decided to temporarily close our Sydney CBD branch between Monday 28 June to Friday 27 August. We’ve made this decision to limit the potential risks to our customers and staff and to support the efforts to limit the spread of COVID-19 in the areas under stay-at-home restrictions. While the branch is closed, we’ll be able to help you over the phone on 132 888 Monday to Friday 8am-8pm and Saturday 9am – 2pm AEST. Thanks for your continued support during this difficult time. Please take care of yourself and others during this period. View details


How do I change my personal details?

You can update your address and other contact details through internet banking by logging in and navigating to Settings > Address details or Contact details. You will be required to enter an SMS code or accept a token authorisation via VIP. Alternatively, you can call 132 888 Mon-Fri 8am-8pm or Sat 9am-2pm AEDST.